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Frequently Asked Questions

Many common questions about membership, visits, events, and the collection are answered in our FAQ.

Tickets

How can I get a ticket?

We recommend booking your ticket in advance via our tickets page, where you can also find our current opening hours. The museum may occasionally open later, close earlier, or close for private events. Tickets are usually available at the door as well.

I have a Museum Card/City Pass/I amsterdam City Card/ICOM Card. Do I also have to book a ticket via the website?

You can enter the museum for free with the Museum Card, Amsterdam City Pass (Stadspas), iAmsterdam City Card, or the ICOM Card. You can also enter for free as an EFM Member.

Booking online in advance is always preferable, but not necessary.

Admission is free with a Museumkaart, iAmsterdam City Card, ICOM card, City Pass, and EFM membership pass. Memberships are available for sale at the counter in the museum.

The Friends Lottery VIP CARD and the Rembrandt card are not valid.

Can I visit the café, shop or garden without a ticket?

Yes, the café, shop, and garden are accessible without a museum ticket.

I have an EFM Membership. Do I still need to book a ticket?

No, as an EFM member, your membership card is your entrance ticket. Make sure to bring it with you when visiting.

Please note: the membership card is personal and not transferable.

I bought a ticket online, but unfortunately can't make it. Can I change the date or cancel my ticket(s)?

Ticket cancellations or refunds are not available, but you can reschedule your ticket.

You can easily change the date of your ticket(s) yourself via the ticket support page up to 24 hours before your visit. This cannot be done by email or phone.

I didn’t receive my ticket, what should I do?

Check your spam folder first. If it’s not there, you can resend your ticket via the ticket support page.

Plan Your Visit

What exhibitions can I see?

Information about the current exhibition is available here.

When is the museum open?

Check our opening hours on our tickets page. Please note that we may occasionally open later, close earlier, or close for private events. Always check the current opening hours before your visit.

How long does a visit usually take?

Most visitors spend about 460 minutes exploring the museum. If you dive deeper into the collection or spend time in the reading room, you could easily linger for several hours, or even the whole day!

Is there a place to store my belongings during my visit?

You can use our lockers and cloakroom near the entrance free of charge for small bags, backpacks, and coats. There is no separate cloakroom. Large luggage is not permitted.

Is photography allowed?

Taking photos and videos for personal use is allowed, and we love it when you tag us on social media! Please respect other visitors’ privacy.

For professional photography, filming, or other recordings, you must request permission via info@efm.amsterdam. Without written permission, staff may ask you to stop filming or photographing.

Can I eat or drink inside the EFM?

Consuming your own food and drinks inside the EFM is not allowed. Snacks and drinks are available at the café.

Are pets allowed?

Pets are not permitted. Assistance dogs are welcome.

How can I pay at the Embassy of the Free Mind?

We only accept debit and credit cards. We do not accept cash.

Is the museum wheelchair accessible? What about limited mobility?

Our monumental building has no elevator, so the museum is not wheelchair accessible. Strollers, walkers, and wheelchairs cannot be used inside, but you may leave them safely at the entrance.

The museum is 2 and a half floors with stairs throughout, but benches are available for visitors to rest. While we are limited by the historic structure, we strive to make the visit as comfortable as possible for all visitors.

Collection

What is the Bibliotheca Philosophica Hermetica about? 

At the heart of the Embassy of the Free Mind lies the Bibliotheca Philosophica Hermetica (BPH) collection: over 30,000 volumes, including 5,000 manuscripts dating from the 15th to the 19th century, devoted to the traditions that have shaped the wisdom currents of the West. Alchemy, Kabbalah, Mysticism, Rosicrucianism, Astrology, Hermetic philosophy, and more. The library takes its name from Hermes Trismegistus, the legendary Egyptian sage whose teachings reveal a thread running through all these traditions: that everything is connected, and that something divine lives at the core of every human being.

Many of the authors preserved here paid a heavy price for their ideas. Banned, persecuted, or silenced by church and state, they nevertheless transformed European philosophy, science, and our understanding of what it means to be human. In 2022, the collection was inscribed in the UNESCO Dutch Memory of the World Register.

Where can I consult books?

A large part of our core collection is accessible in the reading room, where you can hold, read, and study the books. The reading room can be visited with a museum ticket. A selection of rare books and manuscripts is kept in our Rare Book Room; this space can be visited by booking a tour. Please see our Tours page for more information.

Can I access the books and manuscripts online? 

You can explore our catalogue online, where you can browse the books and manuscripts that form part of our collection. A selection of our collection has also been digitised and translated. See all our books online here.

How do I consult rare books or pre-1800 material?

If you are a scholar conducting research, you can access our rare books for free. Get in touch with us via our contact form at least two weeks in advance so we can prepare for your visit.

For general visitors, rare books can be viewed through our rare book tours or as part of the current exhibition. Please see our Tours page for more information.

I would like to donate books to the collection. How can I do this?

Thank you for the thoughtful gesture. Please get in touch via the contact form below, and we will get back to you as soon as possible.

Do you lend books to other organizations?

We welcome loan requests from other institutions. To initiate a request, please reach out through our contact form with details of the item(s) and the proposed loan period. Each request will be reviewed and approved by our curators.

Tours

Do you offer an audio tour?

Yes. A free audio tour is available on your own mobile phone. We recommend bringing earphones or headphones. At the museum entrance, you can scan a QR code to start the tour or find it here. The audio tour is available in Dutch and English.

Do you offer guided tours?

Yes, we offer a variety of guided tours, including the General Museum, Exhibition, the Grail of Amsterdam, and Rare Book Tours. All guided tours must be booked in advance. Check our tours page for available dates and times.

Can I book private tours?

Yes. Private tours are available for groups up to 8 people, both for private groups and companies or organizations. To arrange a tour, please use our contact form.

Museum Shop

What can I buy in the museum shop?

Our museum shop features a carefully curated selection of books from our publishing house, In de Pelikaan, alongside prints, editions, and unique merchandise inspired by our collection and exhibitions.

Is there a webshop?

We are currently rebuilding our webshop. In the meantime, you can purchase our newest publications here. You are also welcome to visit the Embassy of the Free Mind shop in person, which is accessible without a museum ticket.

Private Events & Corporate Offerings

Can I have an event at the EFM?

Yes, our building is an inspiring venue for all kinds of events, from workshops to inspiration days, private dining experiences, book launches, weddings or any other tailor-made occasions. Visit our Venue Hire page for more information and to book an inquiry.

Can I hire a meeting room at the EFM?

Yes, we have a meeting room available for talks, trainings, and presentations. Visit our Venue Hire page for more information and to book an inquiry.

Can I book the EFM for a workshop or educational program as a business?

We have specific corporate offerings for those looking to use our spaces and networks of inspiration on a more recurring basis. Use the contact form outlining your interests to unlock all of the EFM’s potential for your organization.

Contact Us

We welcome enquiries from all curious minds. Whether you have a question about our programme, the library, or how to get involved, our team will do its best to help you.

Send a Message

We look forward to hearing from you.

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